Payment Information and Financial Matters

To take the stress out of the financial part of therapy, we offer the following: 

Automatic Bill payments

We offer to keep a credit card on file to automatically take care of any copays or deductibles.

Risk Free Cost Estimates

Before you start therapy you will be given an estimate of what your costs will be after we bill the insurance company. 

Method of Payment Option

You can choose to pay directly or use your insurance. We also accept most credit cards, check, or cash. 

Live Billing Support Staff 

Real people are available 9-5 Monday through Friday to assist with your billing questions. 

Paperless Billing

Email invoices you can pay directly through. 

Payment Plans

Payment plans are offered on an as-needed basis. Please call our billing specialist to start this process.

Common Insurance Questions

 Which Insurances do you accept?

Blue Cross Blue Shield, Blue Care Network, Blue Cross Complete, Medicare plus Blue, Medicare, Aetna, McLaren Commercial, McLaren Medicaid, Meridian Medicaid, HAP,
Tricare, United Healthcare Commercial

What is a Deductible?

 A Deductible is the part you are responsible for before the insurance company begins to pay. For example, if you have a $1000 deductible and a medical bill for $800, You would be required to pay the $800. Medical claims are cumulative, so once you have bills equaling $1000, then the insurance company pays its part. 

What is a Co-Pay?

Copays are a set amount (set by the insurance company and your specific plan) for medical services that are your responsibility. The insurance company is responsible for the rest of the bill. For example, If you have a copay of $20, you are required to pay this at every visit and the insurance company will pay the rest. 

What is Co-Insurance?

Co-insurance is a percentage of the total bill that is your responsibility and are implemented after your deductible is met. For example, your co-insurance is 20%. This means that you are responsible for 20% of the entire bill for the services you received that day and the insurance company is responsible for 80,. So, if the bill was $200, your 20% would be $40. 

 What is Out of Pocket Maximums?

Out of Pocket Maximum is the maximum dollar amount you will pay in an insurance year (typically a calendar year) This is made up of your deductible and co-insurance payments. Typically, copays are not included in your Out of Pocket Max.  For example, if you have a $2000 out of pocket maximum, a $1000 deductible and 20% co-insurance, you pay the first $1000, then 20% of your bills until you have paid another $1000 equaling your $2000 maximum. After this, the insurance pays 100%

Contact Info

Open Door Counseling Center
42627 Garfield Rd #217
Clinton Twp, MI 48038

Telephone (586) 203 - 2715

Fax (586) 232-9272

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